status / AMS-S101
58.704% Uptime for the last 30 days AMS-S101
99.921% July 2021
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99.975% August 2021
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58.704% September 2021
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Incidents

September 20th, 2021

RAID 10 Disk Failure
Affected services: AMS-S101
Identified

Unfortunately we have now identified data loss during the rebuild process due to the loss of two drives across the array.

As a result of this failure we are now converting all clients to our performance range, an immediate recreation of service is available in LAX and a new AMS performance range will be available in the coming days.

For those who subscribed to automatic backups, we will be able to restore your service from those, for all other clients please activate your disaster recovery plan and restore from available backups.

We sincerely apologise for the inconvenience that this incident has caused.

Identified

Our datacenter technicians have identified the cause and have replaced the failed drive and are currently working on rebuilding the array before bringing the server back online.

Investigating

We are currently investigating into a sudden service loss to our Amsterdam location. Updates to follow.